Thank you for visiting and shopping at thundermud.com. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed and roasted within 3-5 business days. Items are then shipped out via USPS with transit times that usually take between 2 - 7 days.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

We offer FREE SHIPPING for all orders in the United States. International order rates are calculated at checkout depending on country.

Shipping Providers

USPS First Class

USPS Priority Mail

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Distroy LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Distroy LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. If you are unsure if the damage was caused during shipping or have any questions in general, then please contact gorgoth@thundermud.com.

Please also consult our Returns & Refunds section for further information.